Features & updates Your Next Journey Just Got Easier: What Shipped at OneSignal in October A/B test messages and use AI to move from an idea to a draft inside Journeys. Plus, new ways to understand user behavior and retention.
Messaging strategy Most Underused Mobile Retention Tactics for Lifecycle Marketers in 2026 Learn the tactics to connect a lifecycle stage to activation, repeat use, re-engagement, or churn prevention.
Messaging strategy How to Re-Engage Inactive App Users Depending on Your Audience Re-engaging inactive app users starts with knowing who you’re talking to. Learn how to tailor your win-back messaging to each audience, from new signups who stalled to longtime users who drifted away.”
Messaging strategy How to Increase App Retention and Avoid Mobile Churn (The Easy Way) An install creates an opportunity, not a relationship. Learn how to increase app retention, avoid churn, and use each channel to its fullest.
hide Essential Checklist to Evaluate Email Service Providers This email service provider checklist provides a practical way to compare platforms against your operating needs.
SMS How to Choose an SMS Marketing Platform The Right Way This guide explains how to choose a Klaviyo SMS alternative, create a focused vendor shortlist, and evaluate platforms for compliant, personalized, measurable messaging at scale.
CASL and Messaging Compliance: What App Marketers Need to Know This guide compares CASL, the U.S. Telephone Consumer Protection Act (TCPA), and the EU’s General Data Protection Regulation (GDPR) at a practical level.
Messaging strategy How to Self-Diagnose a Churn Problem Before It Becomes a Retention Problem A messaging audit can show whether messages are arriving, reaching the intended users, arriving too often, using the right channel, or causing churn.
Messaging strategy What AI marketing tools get wrong about mobile app users Your AI marketing tool may do its job when it comes to writing, but it’s still not reasoning about your audience with the necessary context you need.
Messaging strategy Klaviyo Alternatives for Apps Without an eCommerce Store Explore a simple guide that covers when Klaviyo’s eCommerce strengths become overhead for your app.
Most 'Retention Strategies' Are Just Reactivation Tactics in a Trench Coat Many of the "retention strategies" you see out in the wild may be win-back plays with slightly better branding.
Messaging strategy Is Your Churn a Messaging Problem or a Product Problem? When you are trying to diagnose a churn problem, how do you actually know if it's your messaging or your product that's to blame?
Messaging strategy Do Your Lifecycle Flows Still Assume Everyone Checks Email First? How to find every spot in your onboarding flow still built for on email-first approach, and what to put in its place so that the first session actually earns the second one.
Messaging strategy RCS for Skeptics: Answering the Questions Keeping Marketers on Plain SMS RCS (Rich Communication Services) is meaningfully different from SMS, but the practical choice is usually a measured hybrid strategy rather than a complete channel switch.
Messaging strategy Email Marketing for App Teams: Reaching Your Users After They've Muted Your App This guide explains how to select, configure, and measure email for lifecycle moments where push and in-app messaging cannot reach your users.
Messaging strategy OneSignal vs Airship: Key Differences for Mobile Marketers This OneSignal vs Airship evaluation focuses on how each platform supports your specific lifecycle programs, rather than which vendor has the longest feature list.
Messaging strategy Best Push Notification Services For Lean Mobile Teams Searches for top-rated notification software for businesses produce plenty of rankings, but feature volume alone won’t show whether a tool fits your team.
Messaging strategy Amazon Pinpoint is Shutting Down: A Practical Migration Guide (and How One Tool Can Replace All Four) AWS is ending support for Amazon Pinpoint on October 30, 2026. Instead of splitting your messaging four separate ways, there's a way to migrate to a single destination.
Messaging strategy What’s Changing on OneSignal’s Free plan We’re bringing more of OneSignal’s product capabilities to our free plan. Here are the changes and dates to pay attention to.
Messaging strategy Annual Reminder: Build Your Holiday Journey While It's Still Boring Why the holiday engagement lift starts building months before Black Friday, and what to actually build in September, before the setup work that can't be rushed becomes the reason you're behind.
Messaging strategy Klaviyo Alternatives for Mobile-First Products This guide evaluates each Klaviyo alternative's mobile push, in-app messaging, email, SMS/RCS, segmentation, analytics, and pricing, through the lens of what it actually takes to run a mobile-first retention strategy day to day.
Messaging strategy 6 Underused Sends for Behavior-Led Engagement Strategies These six triggers use external or less commonly tracked signals to identify a relevant moment for re-engagement.
Messaging strategy Back-to-School Isn't Just for Retail Apps The assumption that "back-to-school" is is reserved for retail apps is wrong, and it's costing non-retail apps a real seasonal opportunity.
Messaging strategy 7 Best Push Notification Platforms in 2026 (Compared) Instead of ranking these seven platforms on channel count or send volume, we ranked them on how well they handle the shift to AI-powered marketing and accessibility.
Messaging strategy Migration Anxiety and Why It's Probably Costing You More Than It Saves You A practical framework for weighing the real, often invisible cost of staying on an outdated messaging platform.
Messaging strategy The Best AI Marketing Tools of 2026: A Use-Case Map Instead of a Feature List A use-case map of the AI marketing tools actually worth adding to your stack in 2026, organized by the job each one solves rather than a head-to-head feature comparison.
News Understanding the Recent Email Tracking Guidance from France and Italy The French (CNIL) and Italian (Garante) data protection authorities published new guidance on the use of email tracking pixels. Here's what you need to know.